The time has come to reinvent Real Estate Transactions. Brokers will soon be Obsolete. Read on …

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Brokers in New York have near absolute control over apartment listings and leases.
Brokers in New York have near absolute control over apartment listings and leases.Credit…Karsten Moran for The New York Times
Luis Ferré-Sadurní

By Matthew Haag  and 

  • Published Feb. 5, 2020 Updated Feb. 6, 2020, 5:14 a.m. ET

In New York City’s intensely competitive rental market, tenants usually deal with middlemen known as brokers, who have near absolute control over apartment listings, viewing appointments and leases.

In return, brokers collect fees that can be as much as 15 percent of the annual lease, typically paid in one lump sum by tenants before they can move in.

But late on Tuesday, New York State effectively eliminated them.

In an unexpected addendum to last year’s rent laws, state regulators said renters can no longer be charged broker fees, potentially upending the market and delivering the latest blow to an industry already reeling from new regulations and sweeping tenant protections.

New York is one of the few cities in the country with a broker industry that has such financial leverage over how people rent apartments.

And the elimination of broker fees, in addition to the laws passed last year, pushes New York further as a national leader in creating rules favorable toward renters.

Brokers can still collect a fee, the state said in the revised rules, but it must be paid by the landlord unless a prospective tenant hired them to help find an apartment.

The new rule, buried in a legal guidance on last year’s rent laws, caught lawmakers, many landlords and brokers off guard. The Real Estate Board of New York, the influential trade group, immediately threatened to challenge the rule in court and urged its members to protest.

“This is a dire issue with our members, so we are literally going through every single avenue,” said Reggie Thomas, the board’s senior vice president for government affairs. “It’s an all-hands on deck thing because this came out of left field.”

Brokers warned that the new rules would simply increase what tenants pay in monthly rent, since many landlords will likely pass on the cost of a broker’s fee to their residents in higher rent.

“What was the intended purpose of this?” said Jared Antin, director of sales at Elegran. “If it’s to minimize the cost to the tenant, it just changes when the cost is due. Instead of upfront, they will pay it monthly.”

But state laws limit how much rents can be raised in New York City’s roughly 1 million rent-regulated apartments. There are more than 900,000 market-rate apartments that are not regulated.

Tenant advocates cheered the new broker fee rule, saying it helps tilt an uneven real estate playing field.

“These are important tenant protections and it’s about time we had them,” said Michael McKee, treasurer of the Tenants PAC. “Real estate brokers have been able to get away with a lot for a long time so it’s about time they got reined in.”

Newcomers to New York City have long been mystified and frustrated about having to pay a broker’s fee even when they found an apartment online. But unlike most cities in the United States, landlords often choose not to work directly with renters or market their units on their own. Instead, they hire a broker.

For months, real estate insiders had privately feared this particular interpretation of the new rent laws, which emboldened Democratic lawmakers passed last year after regaining control of the Legislature for the first time in a decade.

The new laws, aimed at protecting tenants and strengthening rent regulations, said that tenants could be charged no more than $20 in fees when applying for an apartment, including background and credit checks. The rent laws passed in June also capped security deposits at one-month’s rent, further diminishing the lump sum amount renters typically must pay before being given keys to an apartment.

It was unclear from the language, however, whether that $20 cap also applied to broker fees or whether it was lawmakers’ intent to abolish the practice of tenants paying broker fees. For a $2,500 per month apartment, a broker could collect up to $4,500 in a one-time payment based on a 15 percent fee.

In its most recent guidance, however, state regulators clarified that the cap did indeed apply to broker fees, effectively banning the practice.

Now, the burden falls on landlords to pay brokers their fees or they can choose to list, market and lease their units on their own. The changes could effectively turn New York’s rental market into a no-fee market if renters choose to hunt for an apartment without hiring a broker themselves.

It was the latest in a long string of recent defeats for New York’s real estate industry, which has seen its power diminished after years of allying itself with Republicans when they were in control in Albany.

“This one is just like salt in the wounds,” said Jay Martin, the executive director of the Community Housing Improvement Program, a trade association representing about 4,000 building owners. “It’s going to decimate the brokerage industry.”

Mr. Martin said the prohibition would disproportionately affect small building owners, who typically outsource the work of showing apartments and finding tenants to real estate brokers.

Given New York City’s exorbitant rents, broker fees have become the target of progressive lawmakers seeking to curb housing costs. Last year, for example, Councilman Keith Powers introduced a bill to cap broker fees at one-month’s rent.

Some tenant activists rejoiced the new guidance, saying it would help reduce the barriers for housing for many tenants and potentially reduce New York’s growing homeless population.

“It’s about rehousing 92,000 homeless people,” said Cea Weaver, the campaign coordinator of Housing Justice for All, a statewide coalition of tenants that pushed for the new rent laws. “Hopefully, it’ll make it easier for people being pushed from substandard housing to substandard housing.”

Still, Ms. Weaver said that she was skeptical the real estate industry would abide by the new guidance, which is subject to change. The best way to protect tenants, she said, was if state lawmakers passed a good cause eviction bill that would make it even harder for landlords to raise rents and evict tenants.

For market-rate apartments, the cost of broker fees could still trickle down, but it might be impossible to pass on the costs to tenants of rent-regulated units. Increases on those rents are set by the government.

About 2.4 million people live in rent-regulated apartments in New York City.

Most significantly Mr. Martin said, the changes could lead thousands of real estate brokers to lose their jobs.

“I don’t think it’s hyperbole to say that,” Mr. Martin said.

There were more than 25,000 licensed real estate brokers in New York City as of early 2019, according to New York’s Department of State.

Eric Benaim, the chief executive of Modern Spaces, a brokerage firm with about 100 employees, said that the changes hurt agents, who make a living based on collecting broker’s fees.

“They are just on this high,” Mr. Benaim said, “of just punishing real estate and those in the business.”

Matthew Haag covers the intersection of real estate and politics in the New York region. He previously was a general assignment and breaking news reporter at The Times and worked as an education reporter at The Dallas Morning News. @matthewhaag

Luis Ferré-Sadurní covers New York State politics in Albany. He joined The Times in June 2017 and previously wrote about housing for the Metro desk. He is originally from San Juan, Puerto Rico. @luisferreA version of this article appears in print on Feb. 6, 2020, Section A, Page 20 of the New York edition with the headline: Shock for Landlords Is Delight for Renters: No More Broker Fees. Order Reprints | Today’s Paper | Subscribe

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